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Service Center

Donnie Hatcher's Chevrolet, GMC, Buick, Pontiac's team of technicians, including ASE certified mechanics, are here to address your service needs. Whether you need a battery, oil change, tune-up, muffler exhaust repair, car brake repair, transmission replacement, wheel alignment, shock or strut replacement, air conditioning maintenance or engine management service, we're here to assist.

Scheduled maintenance is the most important component to keeping an auto in prime condition. Our certified car repair specialists are here to keep your vehicle in top shape. We want to share the value the preventative maintenance with you so you don't get stuck down the road. We can also provide vehicle inspections or car emissions tests.

Service Department News & Events

GM Oil Life System

  • Required services for most vehicles are described by the terms Maintenance I and Maintenance II. Use Maintenance I if the CHANGE ENGINE OIL light comes on within 10 months of the vehicle purchase or when Maintenance II was the last service performed.
  • The first service should be Maintenance I; the second should be Maintenance II. Alternate between the two schedules thereafter. Depending upon your driving habits, Maintenance II may be required more often.Refer to your Owners Manual for specific maintenance requirements.
  • NOTICE: It is important to check your engine oil regularly and keep it at the proper level.
  • Failure to maintain proper oil level can result in expensive engine repairs not covered by the vehicle warranty.
  • It is important to regularly check your tires for wear and proper inflation.
  • Failure to maintain properly inflated tires can result in premature tire wear, vehicle damage, or personal injury.




Maintenance I

  • Change engine oil and filter. Reset oil life system.
  • Visually check for any leaks or damage.
  • Inspect engine air filter;replace if necessary.
  • Rotate and inspect tires. Check inflation pressures and wear.
  • Inspect brake system, including brake lines, hoses, pads, calipers, wheel cylinders, rotors and drums.
  • Check engine coolant and windshield washer fluid.
  • Trucks: Lubricate front suspension, ball joints, steering linkage, and parking brake cable.
  • Trucks with Allison Transmission only: Inspect external control main filter;replace if necessary.
  • Perform any needed additional services.



Maintenance II

  • Change engine oil and filter. Reset oil life system.  
  •  Visually check for any leaks or damage.
  •  Inspect engine air cleaner filter; replace if necessary. 
  •  Rotate and inspect tires. Check inflation pressures and wear.
  •  Inspect brake system, including brake lines, hoses, pads, calipers, wheel cylinders, rotors, and drums. 
  •  Check engine coolant and windshield washer fluid.
  •  Inspect engine cooling system. 
  •  Lubricate body components.
  •  Inspect wiper blades for wear or cracking. 
  •  Inspect restraint system components.
  •  Inspect suspension and steering components. 
  •  Check transmission/transaxle fluid level and add fluid as needed.
  •  Trucks without a filter restriction indicator: Inspect engine air cleaner filter. 
  •  Trucks/Vans: Fuel filter service; replace as necessary.
  •  Trucks/Vans: Check air intake.  Perform any needed additional services.
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Contact Information

Donnie Hatcher's Chevrolet, GMC, Buick, Pontiac

2300 N. Washington Street

Brownsville, TN 38012
workToll Free:
888-429-1439
serviceSales:
1-888-429-2501
partsParts / Service:
888-429-2501

Hours

  • Monday: 8:00 a.m. - 5:00 p.m.
  • Tuesday: 8:00 a.m. - 5:00 p.m.
  • Wednesday: 8:00 a.m. - 5:00 p.m.
  • Thursday: 8:00 a.m. - 5:00 p.m.
  • Friday: 8:00 a.m. - 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed